During our three-part series (starting here) on migrating to Microsoft Teams from Skype for Business, we gave you a lot of information on implementing a very slow and gradual transition. Unfortunately, things have changed. Due to the worldwide spread of coronavirus, you and all your co-workers are likely working from home, which means that your plans might need to accelerate dramatically.
Why is it Important to Accelerate MS Teams Adoption?
It’s true that you might have some things that are going on which you may consider to be more important, but implementing a smooth and – importantly – definitive transition is going to need to be high up on your list. There are good reasons for this.
If you don’t immediately and authoritatively standardize on Microsoft Teams, your office collaboration solutions are going to fragment. Your workers are going to start using Zoom, Slack, Google Hangouts, and other solutions that you may not be using currently.
End-users don't always have a full understanding of security, compliance, and technical requirements. For example, you may have configured your current communication solution to be secure, compliant, and auditable because you have a legal requirement to preserve call recordings and chat logs. However, rogue or shadow solutions are an unknown unknown and may fail miserably in this regard.
To summarize, it is better and safer to standardize on Microsoft Teams as an alternative.
As we’ve said, we have a full guide on implementing MS Teams. However, the time pressure for implementing Teams may make it such that you’re tempted to skip steps or cut corners. Can you do this safely?
The answer is maybe, if you're careful.
- You can absolutely implement Teams without visiting your office or traveling to a data center. However, you’ll still need to assess your technical readiness for the application. If your users are using their home computers instead of work-issued laptops, for example, you’ll need to make sure that they can run Teams.
- You’ll also want to examine your Tenant configuration. Teams has deep integration with SharePoint, OneDrive, and Exchange, which means that you’ll want to make sure that you have these applications, can set them up, and know how to use them in order to get the most out of your Teams implementation.
- You also want to really focus on your governance plan. Every conversation in Teams ends up getting stored in either SharePoint or OneDrive, which means that you need to understand how access controls work in these systems in order to make sure that no one sees conversations that they aren’t supposed to. You also will want to get a handle on who is allowed to create new Teams and channels, otherwise your Teams deployment could quickly sprawl to the point of unusability.
- Lastly, you’ll want to be sure of your network capability. Fortunately, Teams is good at resource allocation and making use of low-bandwidth connections, so you should have some leeway as you beef up your internal network.
Even though a Teams migration can be fast, there can be some obstacles that might prevent full adoption. For example, if you have custom functionality in Skype for Business, you may need to rebuild that in Teams before fully migrating. Fortunately, KiZAN has the skills and experience to help you speed through the stumbling blocks in a Teams migration. Whether it's custom functionality, enhanced compliance concerns, or troublesome integrations, KiZAN has the expertise that will see you through.
Posted by Brad Watson
As KiZAN’s B2B Ambassador, my job is to cut through the buzzword clutter. With a background in broadcasting, writing, advertising, software development, and business ownership, I’m uniquely positioned to help you deflate the “marketing fluff” and identify solutions for the “true” needs of your organization.