There is so much pressure (and hype) surrounding the adoption of new technologies that organizations often don’t have effective options for evaluating their current tech versus the new alternatives. What is the real competitive or operational advantage of either?
While this sounds heavy-handed, this policy can be the only thing standing between you and an expensive data breach. One way to enforce this policy is through the use of a modern intranet.
Employees are on the front lines, and they know they have to deliver top-notch customer experiences. Regardless of official IT procedures, corporate policy, or best practices, the customer has expectations, and employees will seek out and find the most efficient ways to meet them.
Unfortunately, efforts to maintain secure networks and workstations have created barriers to delivering delightful customer experiences that users have relentlessly attempted to tear down.