The inefficient, manual, repetitive task is engrained into the day-to-day operations of most businesses. It manifests itself in a variety of ways.
Here are a few of the most common:
- The cutting and pasting of data from one report into a spreadsheet in order to produce "the real" report
- The upkeep and use of an obsolete system or software “because it contains valuable information”
- The laborious reconciliation of timesheets, billings, expenses or “non-accounting” data
- Unsecured paper/document-based messaging or communication workflows
When pressed for an answer as to why businesses continue to spend valuable work hours and risk security leaks on these types of processes, the typical response is,
“Well, it’s what we’ve always done.”
No business finds itself completely overwhelmed with inefficient and unsecured processes overnight, which is why many companies don’t realize they have a problem.
Many are too consumed with the “day-to-day;” they find themselves constantly “busy” but not “productive.”
In reality, businesses grow into a state of inefficiency because of a culmination of tiny processes that were necessary as the business was growing and evolving, but that are now no longer helping and instead inhibiting the growth of the organization.
Many companies, not fully realizing the source of their problem, will add new systems (i.e. hardware, software, or personnel) to compensate. Unfortunately, this typically does not address the issue. Rather, it compounds the issue with another level of complexity as the cycle begins anew.
Sara Angeles of the Business Daily News wrote,
“Each product, service or solution may function perfectly well on its own,
but if unsystematically combined, operational chaos is likely to ensue.
This is because the more technologies a business implements, the more complicated systems become—
and the bigger the headaches they will likely cause in the long run.”
What is automation?
Luckily, there is a solution. Businesses can improve productivity with Business Process Automation services that streamline and simplify
BPA can use less technology but get better and more consistent results, and this can make operations less complicated, more efficient, and more secure.
The benefits of Business Process Automation are numerous:
- Saves time and money
Improper tracking of approvals, failures to
billin a timely fashion, and “human errors” are all avoidable obstacles to cash flow and profitability. IT automation can eliminate the “human factor” and free your employees to be more productive and successful.
- Streamlines communication
Missed emails, lost sticky notes and forgotten conversations can have a tremendous negative impact on the success of your operations. BPA can streamline and organize both your internal and client communications.
Offers increased security
Not all documents or communications should leave the premise or be shared with clients. BPA can reduce and eliminate the accidental or deliberate sharing of private information.
BPA can complete repetitive tasks and reclaim lost hours: providing “extra days” in the week without adding staff.
Allows employees to focus on what’s important
BPA can free employees to spend less time on “busy work” and more time on the tasks that make an impact on the health of the organization.
Want to learn more about Business Process Automation?
Check out our blog post:
"Understanding the Power of PowerApps."
Download our free Getting Started with Business Process Automation Infographic
Posted by Justin Kobel
Justin Kobel is the Practice Lead over the SharePoint practice at KiZAN Technologies and has been with KiZAN since 2005. Justin has experience as a developer, engineer and architect on all technologies surrounding SharePoint.